Unbiased Motorcycle Insurance Company Reviews

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Direct General Motorcycle Insurance Review

Direct General Motorcycle Insurance Review

  • Customer Service
  • Cost
  • Coverage

Direct General Corporation has been involved with selling insurance since the early 1990s. This company was formed when a privatized financial holding agency decided that it wanted to do business in the insurance industry. Currently, the company provides auto, life, financial, and motorcycle insurance services. Although Direct General is a growing company, they do not provide services throughout the entire U.S. As of now, they only operate in 13 states including: Alabama, Arkansas, Florida, Georgia, Illinois, Louisiana, Mississippi, Missouri, North Carolina, South Carolina, Tennessee, Texas, and Virginia. If you do not live in one of those states, there’s no need to consider this company for your policy.

If you do live in one of the 13 states that they cover, it may be smart to give them a shot and see what kind of policies and deals they offer. As of now they have over 400 offices and have experienced plenty of growth since being founded. Due to the fact that they are owned by a private investment partnership of Calera Capital and TPG Capital – they have plenty of financial backing to pay claims on time. Although you may be wary of doing business with a company that was established in the 90s, they seem to be holding their own in a very competitive insurance market.

Direct General Company History

Direct General doesn’t really have much history as an insurance company. They were founded in the year 1993 when Calera Capital (formerly “Fremont Partners”) came together with the larger TPG Capital (formerly “Texas Pacific Group”) to create an insurance company. Their goal was to pool funds together to develop an insurance company that would turn out a healthy profit on their initial investment. Both of these companies were founded in the early 1990s – Calera in 1991 and TPG in 1992. Currently Calera Capital has over $3 billion worth of assets and TPG Capital has over $48 billion.

Calera Capital is a private equity based company that dealt with investments in middle-market companies. They have been involved with everything from financial services to building new products. They have also been involved making investments in the food industry, healthcare, natural resources, industrial products, retail, and other business. Nearly $500 million has been re-invested in this company since becoming established. They were initially given a pool of funds by the Freemont Group, but now they have an even broader investor base.

TPG Capital has become one of the biggest private equity investment agencies and operates on a global scale. They have been involved with media, retail, technology, travel, healthcare, and telecommunication investments. As of now they have over 18 private equity funds that have generated roughly $50 billion. Although TPG and Calera came together to form Direct General, there really isn’t much documented company history of this co-owned company. If you’re interested in reading more about either Calera Capital and TPG Capital or finding out more about Direct General’s company history – contact them directly.

Direct General Motorcycle Insurance Coverage Options

Each biker is different and therefore wants unique coverage for their motorcycle. Direct General knows that bikers want their freedom – so their goal is to give you freedom and keep it safe with reasonably priced coverage. They offer plenty of different coverage options so that you feel protected on the road while paying a rate that you can afford. Below are the different coverage options that are offered by Direct. Quality coverage is one of the most important aspects of any bike policy – so make sure you check them out and see if they have what you need.

Bodily Injury Liability Coverage – This helps pick up the bills if you get in an accident that inflicts bodily injury on another person while riding your bike. This includes paying for any medical attention that the person you hit needs as well as legal representation should you go to court.

Collision Coverage – Anytime you are involved in an accident in which you collide with another vehicle or object, some damage is going to occur. This type of coverage pays for any damage to your motorcycle or loss as casued by the collision.

Comprehensive Coverage – This type of insurance is referred to as “other than collision” coverage because it has you protected for anything that happens to your bike that is not caused by a collision. It will reimburse you for weather damage, animal damage, theft, vandalism, etc.

Custom Parts / Equipment / Accessories Coverage – Does your motorcycle have a lot of customized parts, special equipment, or accessories? If so, chances are that you’d like to see them fairly accounted for if you’re involved in an accident. Should you need any additional coverage beyond that in comprehensive or collision policies, Direct General allows you to buy more. Things like: chrome finish, radios, seats, saddlebags, backrests, and levers will all be accounted for in an accident. Note: This type of coverage is NOT available in North Carolina.

Guest Passenger Liability Coverage – This is a type of coverage developed specifically for the passengers on your bike. Should they experience any bodily injury or death, have medical bills, or have other injuries, your insurance will compensate them fairly for all damages. Without this type of coverage, you would be held legally responsible and be required to pay out of your own pocket.

Medical Payment Coverage – If there are major medical expenses (and/or funeral expenses) as a result of a motorcycle accident, Direct General will pick up the payments. If there is bodily injury and/or death following an accident, chances are that this coverage will prove to be useful.

Motorcycle Replacement Coverage – In the worst case scenario in which your bike is deemed a “total loss” after an accident, this will replace your entire bike with a motorcycle of similar kind and quality. Your bike will only be replaced if it isn’t stolen or have a mysterious disappearance and declared a total loss.
Emergency Towing – For those individuals that would like some additional assistance on the road, Direct General offers coverage in the event that you need emergency roadside towing. You can select your own limit for this type of coverage.

Personal Injury Protection (PIP) – In various states that have No-Fault insurance policies, this pays for certain medical expenses of the insured driver, passengers, and any pedestrians involved in an accident. Each state has different limits – so check with an agent for more information.

Property Damage Coverage – If you are involved in any sort of accident in which you cause damage to the property of another individual, you will be held accountable. For example, if you crash into someones store and damage the windows, business sign, etc. – you will need to come up with money for reimbursement. This coverage pays for all damages to property that you inflict.

Uninsured Motorist Coverage – In any accident resulting in injury or property damage sustained by you or any passengers, this will reimburse you monetarily when another person doesn’t have insurance. So if there is someone that is legally liable for an accident, but they don’t have coverage, this serves as a back up.

Direct General Motorcycle Insurance Payment Options

Direct General really strives to satisfy their customers with the variety of payment options that they provide. Nearly everything is customizable from payment date to payment amount. Most companies don’t offer nearly enough flexibility to satisfy the customer in this regard, but Direct General does a great job.

Customize Payments – The best payment method for you might not be ideal for someone else. Direct General wants your insurance policy to fit your personal budget – this is why they let you personalize your payment options.

Choose Payment Date – Depending on your schedule and finances, not everyone may be able to make a payment on the same date of the month. Direct General lets you pick the day that works best for you so that you can effectively make your payments on time.

Plan Payment Schedule – You can either pay your entire bill in full when you sign up for a policy, or you can pay once every month – depending on the payment schedule that you customize.

Decide Payment Amount – When buying insurance, you need something that you can personally afford. With the Direct flexible payment options, you are given the choice as to how much you’d like to put down so that you can determine your monthly cost. The more money you pay up front, the less money it will cost you on a monthly basis. It is nice to know that you are always in full control of your payments.

Direct General Payment Methods

There are a variety of ways to pay for your coverage through Direct General. They provide pretty much every common method of payment for their customers. They also may sometimes provide you with payment coupons to help you save. They even have a new convenient feature that allows you to pay your bill via text message (SMS) – all you have to do is register your electronic device.

  • Auto Pay
  • Cash
  • Check
  • Credit Card
  • Debit Card
  • Mail
  • Money Order
  • Online
  • Phone
  • Text

Does Direct General offer paperless billing?

Yes. Their website is unclear as to whether they offer paperless billing, but like most of the top insurers, you can elect to not receive paper bills in the mail. Most people are checking their insurance on computers and other mobile devices, so receiving a paper bill just serves as extra unnecessary clutter. Avoiding the paper bill also will help you save the environment.

Direct General Motorcycle Insurance Discounts

One more variable to always consider when looking for an insurance policy is discounts. If you are a good driver and minimize risk of an accident or claim, companies will reward you with savings. Below are some of the various discounts that you could be eligible to receive with Direct General motorcycle policies.

Good Student – If you are a young driver, you know that your insurance policy is going to be fairly expensive. In order to reduce the amount that you’ll pay on insurance, do well in school and you will be rewarded from Direct. All you need to do is show them your report card.

Homeowner – Are you currently the owner of a house? If you are a homeowner, you can get a reduced rate on your motorcycle insurance with proof. Condos and townhouses are also acceptable to own.

Multi-Car – Do you own multiple vehicles that need to be insured? If you need to get more than one motorcycle or a motorcycle and car insured, or any combination of mutiple vehicles, Direct will give you additional savings.

Multi-Product – If you need to buy mutiple products through Direct, they will make sure you get an increased discount on your coverage. They offer a variety of different policies – depending on what you decide to purchase will influence the discount that you’ll receive.

Prior Insurance – If you have ever had an insurance policy with another company, you will receive a discount for switching over to Direct.

Welcome Back – If you switched from Direct to another insurance company, and end up switching back, you will get additional savings. This is their way of thanking customers for returning to their services.

Renewal – Simply by renewing your policy for another year, you will save additional money. This is Direct’s way of showing their customers that they value their loyalty.

Safe Driver – This is a discount that you will find with every company. If you are a safe driver and don’t get into accidents or have to file claims, you will be rewarded with savings. The less risk that you pose to your insurance company, the better the outlook for your savings.

A.M. Best Rating: B (Fair)

The A.M. Best rating for Direct General insurance was graded a “B” which indicates “fair” financial strength. This basically means that this is a stable company to buy an insurance policy through, but they don’t have as much strength as some of the larger companies. Part of this has to do with the fact that they only offer insurance policies in 13 states and haven’t been able to expand to the entire United States.

Based on customer reviews, the company has been given roughly a 3/5 stars. This is pretty solid and indicates that the majority of people are satisfied with Direct General as their insurer. There is still room for improvement with this company. Currently most discounts with this company are offered through many other major insurers. The customer service seems to be average, and most people agree that this company is decent, but nothing special. You may want to consider them just to determine whether you can get a policy for a reasonable rate.

Get Free Direct General Motorcycle Insurance Quotes Online!

If you live in one of the 13 states of which Direct General provides insurance, they may be a worthwhile consideration for your motorcycle insurance. If you have never heard of them, you probably need not worry because they may not offer insurance in your state. Do not assume that they offer the best deal on an insurance policy without first conducting a little comparison. Use the quote box at the top and/or bottom of the page to compare companies. It is completely free to enter your Zip Code and determine the leading deals in your area.

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